About Beacon Care Center
Beacon Care Center is a Skilled Nursing provider in Chicago, IL. Please click below to get in touch with them.
CHICAGO, IL 60640
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- Physical Therapy Services
- Occupational Therapy Services
- Speech Pathology Services
- Pharmacy Services
- Podiatry Services
- Dialysis Services
- Ventilator Services
- Alzheimers Services
- Head Trauma Services
- Hospice Services
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All Patient Reviews
Been here since august 14th and the facility amazing. the staff make the facility stand out and they keep it running. I was homeless before I got here and they offered me a place to stay and I'm not put on the street they provide me with my medical needs, counseling, food, over all support system that I missed. I appreciate the staff for making my stay here comfortable. I could write a book about how nice it is here.
I have had a wonderful experience here, allowing me a space in which to heal. Sure, it can be a little cray-cray from time to time, but the nursing staff has always been attentive and responsive. The CNAs work hard and housekeeping/maintenance keep the place clean as a whistle. I am very grateful for the expert level of care I have received at Brightview.
I was in this facility for 1 year and 9 months the 95% of the staff were unqualified to work as nurses,working in the nursing/medical field for over 30 years I have never seen a place where the nursing staff was so unprepared or educated in how to treat patients. The administration were only interested in getting paid not in the care the residence were receiving.This did not include all the staff there were a few nurses and pct's that actually cared and were well trained.The physical therapy department was excellent and I have been to several the therapists were very well trained and educated,they treated you with dignity and respect . I would never put a family member of mine in this place.Everything looks good on the surface but once the doors are closed and family members are not there things change like night and day. Since I have left Brightview I have been told they have an entirely new staff which is great since the qualified staff left while I was there.
The staff was friendly and wonderful, however there were some problems with the care my Mother received while she was there. The point of her stay at Brightview was to get physical therapy 5 times a week, which she had not received. It seems the times and days that she received physical therapy are sporadic and inconsistent. She has only received four physical therapy sessions out of the ten days she's been there. Also, when she was admitted, information on a special GERD diet was forwarded to the staff at Brightview, and they either didn't pay attention to it, or didn't read the paperwork. For three days she was getting food and beverages that she could not eat. This is unacceptable, and should not happen. I also want to comment on the false representation of Brightview facilities on the website and printed literature. I'm not sure where those photos were taken, but they don't seem to be anywhere that I have seen in Brightview. The rooms are not bright and friendly, they are dingy and dark, and nothing like the photos that appear on the Brightview website. In addition, the process of getting my mother released (when she is clearly physically able to come home)from this place has been nothing short of frustrating.
The worst, in every sense of that word. The nursing home promises resident-centered care, but actually delivers staff-centered care. The staff restricted my sister's movements so severely that my sister's health and quality of life suffered immensely. If I could give Bright View a negative-star rating, I would.