Skilled Nursing

Brookhollow Heights Transitional Care Center

1737 N LOOP W, HOUSTON, TX 77008
  Medicare Quality Rating
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Services Provided

  • Physical Therapy Services
  • Occupational Therapy Services
  • Speech Pathology Services
  • Pharmacy Services
  • Podiatry Services
  • Dialysis Services
  • Ventilator Services
  • Alzheimers Services
  • Head Trauma Services
  • Hospice Services

Medicare Quality Data

2
Overall Medicare Rating
  based on Medicare quality data
Inspection
2/5
Quality
2/5
Staffing
0/5
RN Rating
0/5

Are you looking for short-term rehab care or a long-term stay?

Percentage of short-stay residents who made improvements in function:


60%
State
67%
National
Percentage of short-stay residents who were rehospitalized after a nursing home admission:

23%
State
22%
National
Percentage of short-stay residents who were successfully discharged to the community:

54%
State
58%
National
Percentage of short-stay residents who had an outpatient emergency department visit:

13%
State
12%
National
Percentage of long-stay residents experiencing one or more falls with major injury:

4%
State
4%
National
Percentage of long-stay residents who self-report moderate to severe pain:

Not Available

Percentage of long-stay residents whose ability to move independently worsened:


21%
State
19%
National
Percentage of long-stay residents whose need for help with daily activities has increased:

19%
State
16%
National

Patient Rating Data

1.60
 
0.00


Based on 0 Reviews

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All Patient Reviews

Laura Reyes

Submitted on Dec 21, 2017

Just went there the other night to visit someone on 12/19/17 and got our truck towed. The employees said it happened to them as well. Called the impound and they said we need a permit to park there..... really why wasn't we told this and no signs at all as well. This is a bad place all in all and don't get me started with how they treat the residents that live there. If I could give a negative I would. They don't even deserve 1 star.

Downtown 3116

Submitted on Sep 11, 2017

My father stays there...only two months in and what I was told is not what they are doing....they don't feed the people on the weekend and they dont treat them good....they shower my dad with cold water...wth....I told them to stop....all they say is. .we have new staff and we will take care of it.....I am looking for another place for him.

Jani Vega

Submitted on Nov 28, 2016

My sister is there and they have not changed her sheets in 2 days... the floor in her room is dirty... she missed her dialysis cause the driver was late... I don't recommend it... feeling very disappointed

Kristine Webb

Submitted on Jan 6, 2017

Love this facility! Their staff is always so helpful!

Google User

Submitted on Sep 12, 2016

RATED-- One of the worst nursing homes in Houston. Business Office manager is especially rude and screams in visitors faces. Kind of thin, light brown hair, late 40's. Maybe older. In the front is nice and well kept. That is for short term patients. Go look at the back rooms. Awful and depressing, everything is painted in a very dark rust color and patients in the back are ignored and meds skipped, bed sores, they do the bare minimal to keep them alive. Some do not have ANYTHING- TV's, clothing, fresh blankets, nothing in their rooms and are bed riddin and do not leave their rooms, neglect changing diapers and bedding, pure neglect. My mother started out as a temporary patient in the front ( nice rooms) for rehab on her legs. She had a stroke and went to the hospital by ambulance. All her stuff was STOLEN ( purse, TV, LAPTOP, PHONE). even though it was marked with her name and a phone number. When she returned, I was sitting with her and a nurse came up and went to take her food tray away and said she had not been eating. I told her that due to the stroke, she could no longer feed herself, the nurse replied "oh so she is a feeder"? That is their terminology for someone they have to feed. That was a week after my mom was back from the hospital. So she was not being fed. VERY SAD THAT THE STAFF DID NOT KNOW THIS AFTER A DAY OR SO AND THE PATIENT DID NOT GET FED. They send bills to the PATIENTS house AND THE PATIENT DOES NOT GET THEM BECAUSE THEY ARE IN LEXINGTON. THEN THE OFFICE MANAGER WANT'S TO GET IN PEOPLES FACES SCREAMING UNTIL THE FAMILY MEMBER CRIES BECAUSE THEY ARE NOT PAID ON TIME. IT Does not take intelligent person to figure this out. Ridiculous! Very sad. My Mom passed away there before we could move her and we were not contacted and the OFFICE HAD ALL CONTACT INFO ON HER CHILDREN. We went to eat Mother's Day with her and we showed up with food and looked in her room and she wasn't there. I asked where she was and they said she had passed away from a Unknown infection In the middle of the night. WHAT A SHOCK !!! KEEP YOUR LOVED ONE's AWAY FROM THE THIN BROWN HAIRED OLDER LADY IN THE OFFICE AND AWAY FROM THIS HOME. ☹️

About Brookhollow Heights Transitional Care Center

200 Certified Beds
Does Not Reside In A Hospital
1737 N LOOP W
HOUSTON, TX 77008

Brookhollow Heights Transitional Care Center is a Skilled Nursing provider in Houston, TX. They have not claimed this facility yet, please use their phone number to contact them directly.

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