Carlton At The Lake

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70% Rating What's this?
Skilled Nursing  |  725 WEST MONTROSE AVENUE, CHICAGO, IL 60613
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About Carlton At The Lake

Carlton At The Lake is a Skilled Nursing provider in Chicago, IL. Please click below to get in touch with them.

244 Certified Beds
Does Not Reside In A Hospital
725 WEST MONTROSE AVENUE
CHICAGO, IL 60613

Other Nearby Providers

Provider Location

Useful Resources

Services Provided

  • Physical Therapy Services
  • Occupational Therapy Services
  • Speech Pathology Services
  • Pharmacy Services
  • Podiatry Services
  • Dialysis Services
  • Ventilator Services
  • Alzheimers Services
  • Head Trauma Services
  • Hospice Services

Medicare Quality Data

2
Overall Medicare Rating
  based on Medicare quality data
Inspection
1/5
Quality
5/5
Staffing
3/5
RN Rating
5/5

Are you looking for short-term rehab care or a long-term stay?

Percentage of short-stay residents who made improvements in function:


65%
State
68%
National
Percentage of short-stay residents who were rehospitalized after a nursing home admission:

23%
State
22%
National
Percentage of short-stay residents who were successfully discharged to the community:

54%
State
58%
National
Percentage of short-stay residents who had an outpatient emergency department visit:

13%
State
12%
National
Percentage of long-stay residents experiencing one or more falls with major injury:

4%
State
4%
National
Percentage of long-stay residents who self-report moderate to severe pain:


5%
State
6%
National
Percentage of long-stay residents whose ability to move independently worsened:


18%
State
19%
National
Percentage of long-stay residents whose need for help with daily activities has increased:

15%
State
15%
National

Patient Rating Data

2.00
 
1.00


Based on 2 Reviews

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All Patient Reviews

Lonnie Burke


Submitted on Apr 3, 2018

Since Legacy took over this place has gone to hell thiefs of patients property workers dont asist patients. Food is horrible bugs stinks repeated complaints to administration go ignored they even pulled my friends teeth who i am medical power of attorney after i declined consent cause i wanted second opinion THIS PLACE IS A HORRIBLE NIGHTMARE GET UR FRIENDS AND FAMILY OUT I AM

dominique4585


Submitted on Mar 24, 2018

My father died here. The staff left him to die!!! They were suppose to make their rounds every 2 hrs and check on the patients. They came in his room around 12 am and he passed around 1 from a heart attack. They didn’t check on him until 7. 6 hrs later!!

Alyce Barry


Submitted on Oct 5, 2017

I visited a friend at the Carlton today. I met 4 people who work there, all were courteous, kind, professional. There weren't any bad smells. My friend said response time is slow when she requests help, I suspect they're understaffed.

Nicole White, RN


Submitted on Aug 20, 2017

Terrible care. It's not the staff's fault, as far as I can tell. They do seem caring and skilled. The problem lies solely with the Administration's idea of adequate staffing levels. When your nurses can't answer their call bells for more than 45 minutes because they are so busy with other tasks, that is a management and administration problem, not a nursing problem. But it still boils down to: I cannot recommend this place.

Kate Harris


Submitted on Jun 29, 2017

I see that many folks have given this nursing home no or little stars and have awful things to say about it. I would like you to know that my mother was 94 and spent a few months there before she passed away. I thought the staff was amazing! Even as you enter the door, there is no bad smell, there is a very friendly person there to greet you and they even have a dog named Carlton who will make you feel right at home. Placing a loved one in a nursing home is never easy but after caring for my mother for almost a year and a half in my own home and could not tend to her needs as a nurse would our amazing Doctor, Dr. Eric Mizuno suggested The Carlton at The Lake. I am not sorry she went there and my mother even said she liked it. The staff was very attentive to her needs. However, night shift folks are terribly understaffed, so that is an issue that the company who owns the Carlton should change. At any rate, we did speak to some EMTs that brought my mother in and they told me that The Carlton is probably one of the best nursing homes in the city of Chicago and they had seen them all. Remember nothing is perfect and we did visit my mother on a regular basis each week to make sure that she was getting the proper care she needed. I think that The Carlton is a good place. One big fault besides the night staff being understaffed is that the food is HORRIBLE and I am not kidding. They really need to look into this and make it better. Okay, that is all from me and I hope that this helps you when you need to make this sort of decision.

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