Desert Haven Care Center

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49% Rating What's this?
Skilled Nursing  |  2645 EAST THOMAS ROAD, PHOENIX, AZ 85016
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About Desert Haven Care Center

Desert Haven Care Center is a Skilled Nursing provider in Phoenix, AZ. Please click below to get in touch with them.

115 Certified Beds
Does Not Reside In A Hospital
2645 EAST THOMAS ROAD
PHOENIX, AZ 85016

Other Nearby Providers

Provider Location

Useful Resources

Services Provided

  • Physical Therapy Services
  • Occupational Therapy Services
  • Speech Pathology Services
  • Pharmacy Services
  • Podiatry Services
  • Dialysis Services
  • Ventilator Services
  • Alzheimers Services
  • Head Trauma Services
  • Hospice Services

Medicare Quality Data

1
Overall Medicare Rating
  based on Medicare quality data
Inspection
1/5
Quality
1/5
Staffing
3/5
RN Rating
2/5

Are you looking for short-term rehab care or a long-term stay?

Percentage of short-stay residents who made improvements in function:

Not Available

Percentage of short-stay residents who were rehospitalized after a nursing home admission:
Not Available

Percentage of short-stay residents who were successfully discharged to the community:
Not Available

Percentage of short-stay residents who had an outpatient emergency department visit:
Not Available

Percentage of long-stay residents experiencing one or more falls with major injury:

3%
State
4%
National
Percentage of long-stay residents who self-report moderate to severe pain:


8%
State
6%
National
Percentage of long-stay residents whose ability to move independently worsened:


20%
State
19%
National
Percentage of long-stay residents whose need for help with daily activities has increased:

14%
State
15%
National

Patient Rating Data

3.50
 
2.00


Based on 1 Reviews

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All Patient Reviews

Arabella Productions


Submitted on Aug 19, 2017

The building is old but the people are great and take great care of my dad. The doctor there is really amazing.

D Pax


Submitted on Aug 5, 2017

Zero stars. The staff that cares for the residents here at desert heaven are mean, rude, unprofessional and cruel. However without the residents the cna/lna staff wouldn't have a job. The staff steals the residents stuff all the time and gets away with it very sad and petty. Some residents rooms have bed bugs and do not have Ac. Do not trust your loved ones with the desert heaven cna /lna/medical records staff!

Mary Ippolito


Submitted on Mar 25, 2018

MY friend is in the is there now. the second night she was there she asked for a bedpan and took an hour for her to get one and set on it for 20 minutes before they came back. when I was there a few

Harmony H


Submitted on Aug 3, 2017

I would never ever put anyone I care about into this facility. Staff appears caring and helpful when family visits, but are completely incompetent otherwise.

Cody G


Submitted on Mar 17, 2017

To the employee/employees of Desert Haven Care Center in Phoenix Arizona.I am my brother Ronald Thomson's voice because he cannot speak for himself. Shame on you for stealing over 30 shirts I bought him over the last 15 months,some even before he even had a chance to wear them.You are stealing from a US Army Vietnam veteran who had everything in his 75 years sold because the state"didn't know he had any family". You were wrong if you thought no one would notice or care because he "sleeps" 24/7,(and that's another story)and has no visitors but me twice a year.You picked the wrong person to steal from....I will not let this go...you started it and I will finish it.#DesertHavenCareCenter #ABC15Arizona #CBS5AZKPHO #NBC12KPNX

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