Skilled Nursing

Holly Hall

2000 HOLLY HALL ST, HOUSTON, TX 77054
  Medicare Quality Rating
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Services Provided

  • Physical Therapy Services
  • Occupational Therapy Services
  • Speech Pathology Services
  • Pharmacy Services
  • Podiatry Services
  • Dialysis Services
  • Ventilator Services
  • Alzheimers Services
  • Head Trauma Services
  • Hospice Services

Medicare Quality Data

4
Overall Medicare Rating
  based on Medicare quality data
Inspection
4/5
Quality
2/5
Staffing
0/5
RN Rating
0/5

Are you looking for short-term rehab care or a long-term stay?

Percentage of short-stay residents who made improvements in function:


60%
State
67%
National
Percentage of short-stay residents who were rehospitalized after a nursing home admission:

23%
State
22%
National
Percentage of short-stay residents who were successfully discharged to the community:

54%
State
58%
National
Percentage of short-stay residents who had an outpatient emergency department visit:

13%
State
12%
National
Percentage of long-stay residents experiencing one or more falls with major injury:

4%
State
4%
National
Percentage of long-stay residents who self-report moderate to severe pain:


6%
State
6%
National
Percentage of long-stay residents whose ability to move independently worsened:


21%
State
19%
National
Percentage of long-stay residents whose need for help with daily activities has increased:

19%
State
16%
National

Patient Rating Data

3.60
 
3.50


Based on 2 Reviews

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All Patient Reviews

nellandsidney

Submitted on Apr 3, 2017

My husband and I moved into a cottage at Holly Hall two years ago, and we are glad we did. Holly Hall is a friendly place, small enough so we can know almost everyone in independent living. When we need it, assisted living and healthcare will be available to us. The staff is friendly and helpful. The 20-acre campus is lovely and well-maintained, and conveniently located near the medical center, with easy access to the museum district and downtown. Holly Hall is one of the few retirement communities without a large buy-in, so it is affordable for many retired seniors. It's a great place to live!

Michael Nicholson

Submitted on Feb 13, 2014

In many ways this is a very high quality place that is like living in a cool hotel. There is a down to the dust/slush-syrup mentality to preparing drinks and food in certain areas of the place which is too diabetic style eating for me but fortunately my mother hasn't killed her ability to appreciate natural food. I wish they had a little more whole foods and super foods but sometimes they do and the meals are good. The staff is very positive and user-friendly but appear to be overworked and underpaid so it helps to appreciate this. Their defense mechanism in coping with the stress seems to be an officious application of the rules, multitasking in a manner that causes you to get bumped by somebody else and spend extra hours waiting to get your place back in line, snapping at you, pretending they didn't hear you or lying to you that they will handle the problem when they have zero intention to do this. Be understanding, they are placed in a bad situation and need more people working with them. Fortunately none of this behavior extends to what is really important for the well-being of your loved one albeit it will cause you a lot of further problems in juggling the situations. But your loved one should be fine. Also Holly Hall is a very clean environment. But if you are having to go in a lot to the place like me as an only child with no additional help and to set up my mother's place just learn to be adult and diplomatic. It will probably take a lot longer than expected. Just accept this and deal with it. Having said that if you are one of the many who barely stop by and are quick to leave then this should be a benefit not a problem. Good luck with my ability to try to move a fish tank in the area or work on other things like bring in a singer to the place though. Since there are 4 people working Maintenance don't expect them to work on your room anytime soon. But otherwise this is a great place.

Catrina Durant

Submitted on Apr 13, 2017

Absolutely a carring environment.

anastasia smith

Submitted on Jan 27, 2016

Where do i even begin? The front offices does not know how to handle there job. I called an updated my address in November 2015 for them to send my w2, and they still somehow manage to screw that up and send them to wrong address. I called in and was told they have a new person working human resources. I spoke with this new person and she told me the address they had on file was 222 #### when I clearly told them 2222 ####. So now they giving me the run around about nothing they can do and to wait and see if it get sont back to them. Ok, last time I checked when you send mail to the wrong address it's up to the person who receive the mail to have a kind heart and send it back. So now, I been trying all day to get this issue fixed and all I was told by the receptionist Mrs.Lorie is that I can't speak to anyone about the issue because the HR lady is new and that all the managers were busy in the office trying to help this new lady with payroll. I basically been calling all day and been getting the run around by the receptionist Mrs. Lorie who had a bad attitude. The front end needs improvement and better help.

Abhishek kaurav

Submitted on Feb 7, 2017

Homage.