About La Estancia Nursing And Rehabilitation Center
La Estancia Nursing And Rehabilitation Center is a Skilled Nursing provider in Phoenix, AZ. Please click below to get in touch with them.
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- Physical Therapy Services
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- Alzheimers Services
- Head Trauma Services
- Hospice Services
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All Patient Reviews
I am only giving this nursing and rehabilitation center one star because I have to. DO NOT STAY AT THIS PLACE! IT IS AWFUL! I had a mass/tumor removed from between my lungs and part of my right lung removed. I was there over a week and they NEVER ALLOWED ME TO SHOWER! I HAD TO TELL THEM TO PUT ME ON THE LIST FOR A SHOWER BECAUSE I HAD BEEN THERE OVER A WEEK WITH NO SHOWER! A nurse threatened to stop giving me the pain pills that my doctor there prescribed because I refused to take Resveratrol pill that she wanted to give me. I left Against Medical Advice. Nurse on staff called a cab and put me in it while I was on pain killers - not in my right mind!
As with any place there are both good and bad workers. So I will stick with the facts here. My 91 yr old grandmother was there for 12 days. It took them 9 days to get her medication doses correct, even after correcting them several times. Four times they overdosed her with adverse effects. They never got her food allergies or preferences correct, even though I corrected them every day (even speaking directly with the kitchen staff). Therefore my grandmother wasn't eating enough, and didn't have the energy to get well. During the 12 days they never gave her a shower. We had many bad experiences with the nursing and management staff. They even accused my grandmother of being manipulative (until I told them she couldn't hear). One day they overdosed her pain meds so much she had to refuse therapy because she was so groggy and sick. I will say that the Therapists were all good. Very patient and kind. You can see they put their money into the Therapists and skimp on the nursing budget. Even though the therapy was good, she wasn't making good progress because of the nursing staff (wrong meds, wrong food, etc). Bottom line, I would only recommend this place for a younger person who can stand up for themselves if there is an issue. And keep your expectation low.
I am a friend or relative of resident My fiancee had emergency surgery due to spinal stenosis. He needed to be in rehab for several weeks and is currently still in. He was living in Phoenix, and I was living in Florida. I flew in from Tampa not knowing where I was going to stay because of affordability. So, I just want to say thank you to the wonderful staff, especially the intake director, the Executive Director and the client Liaison. They accommodated my fiancee and I when we didn't see another way out. We are very pleased with the customer service and the therapy that he is receiving. You know we are only given one body so we must take care of it to the best of our ability. I feel so happy to know that he is in good hands.
I would recommend this place to my family and friends. You are encouraged to build your strength so that you can be independent. I was here for five weeks after my hospital stay. I saw a Dr everyday, nurses took my vitals several times a day, my meds were dispensed throughout the day, and meals were served three times a day. I did not have an expectation that someone would treat me like I was in an all inclusive hotel. It does have cable, entertainment, wifi, and a beauty salon. If you are looking for a clean professionally run establishment check this site out.
It's me( ALDONA FROM SEDONA ) My Dear Gregory Sc. Angela D. Mark, Rebeca ,Adriana ,Gil ,Lori Manani,Jennifer and all staff … I can honestly say I had the best care possible. I wish I had everyone’s name so I could thank everyone individually, including the receptionist.The people I met were kind, caring and very professional.They worked as one in complete harmony. The atmosphere was professional and yet had a personal touch which included all the staff . The Rehab very,very clean and beautiful ! You started me on exercises that were always challenging and never extended me too much. With your good sense of humor you were able to get me to relax, and with your ability to read people so well, you were able to coach and reassure me when I was having self-doubts about my ability to ever lift my leg normally again. With your skills you kept me as physically fit as I could be, carefully supervising my workout and warning me about the risks of certain kinds of exercises .Thank you for all your encouragement and most of all, for your incredible mind and spirit.Thank you: for loving me when I couldn’t love me, for your compassion, kindness, love, support and encouragement for the last a month. Can't imagine what i do without you!