About Mesa Vista Inn Health Center
Mesa Vista Inn Health Center is a Skilled Nursing provider in San Antonio, TX. Please click below to get in touch with them.
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All Patient Reviews
An Administrator threatens to sue you for posting a review of her facility?? Shameful!! If anyone considering this place wants true data ask the Administrator for a copy of the yearly survey. They were cited for substandard care as well as many many many many other deficiencies. Is that what you want for your loved one...substandard care? They are a 1 star facility and for good reason. I worked here for a short time and for good reason. I care about my patients and my license and I could not ignore what goes on at this place. It all starts at the top and until the Administrator and DON are fired nothing will ever change. Ask for the survey, the survey doesn't lie.
I had a bad experience with this facility. I left my review and got a personal phone call from the Administrator threatening me and bullying me into deleting it. How unprofessional! Just to avoid one more bad review? This is out right ridiculous that i was bullied into taking back my opinion. And to call my personal phone? Well.. thats just harassment. In any case, this facility gave me an extremely bad experience and No! I wont let it go already...
My grandmother was set to transfer to Powerback rehab upon discharge of the hospital but the case manager dropped the ball. A referral was sent in to Mesa Vista, and after seeing all the horrible reviews all over the Internet, I raised all the hell I could but no other facility had open beds. Our family couldn't have been more shocked at the outcome. The facility was very quiet, which worried us at first, but it turned out to be in the best interest of my grandma. The facility was beautiful. We were informed that the entire company was under new management which we took as a good sign. Her private room was already setup. Her nursing staff has been extremely attentive. (THANK YOU TINA!) Although, there was an incident with an evening male nurse who got a bit confrontational. My grandma has a soft food diet and when the facility didn't have strawberry Ensure stocked, they actually went out to purchase it and put it in the fridge in her room!!! By and large, God had a better plan for us and it worked out better than we could have ever hoped. She's been very happy and comfortable there. THANK YOU MESA VISTA for taking such wonderful care of Ms. Bonnie!
One star is an over statement. My loved one was left to die all alone at this nursing facility last week due to the night staff's failure to monitor a patients dropping blood pressure which led to death. No one called me . My loved one complained of a strong back headache. They took her to her room to sleep. Monitored her blood pressure twice. It dropped from 126/68 to 104/46, oxygen level at 92. Yet, they did not call the hospital. As the night progressed, my mother complained of feeling anxiety, she was just told that everyone has anxiety by some male nurse. Still, no call. He watched her die all alone and did nothing that night. The staff is very uncaring and cruel. They (the male nurse that night),left my mom to die, did not monitor her through the night and called it natural causes. I give this place minus 5 stars! You neglected my mother!!! My mom is no longer here because of your male nurse's negligence!
I came to tour Mesa Vista for respite care. The facility is clean and staff are professional and compassionate. A friend recommended Mesa Vista and I plan to use them for my mothers next respite stay.