About Patriot Heights Health Care Center
Patriot Heights Health Care Center is a Skilled Nursing provider in San Antonio, TX. Please click below to get in touch with them.
Other Nearby Providers
- Physical Therapy Services
- Occupational Therapy Services
- Speech Pathology Services
- Pharmacy Services
- Podiatry Services
- Dialysis Services
- Ventilator Services
- Alzheimers Services
- Head Trauma Services
- Hospice Services
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All Patient Reviews
Patriot heights is constantly accommodating to my needs. My family doesn't live San Antonio so it's difficult to have them bring me in items but patriot heights goes the extra mile and helps my family out by making sure i get what I want. They have a lovely area to seat outside and watch the birds and get sunlight. I love to play bingo and bingo they have. They have all types of prizes, I normally pick jewelry and sun hats. The past 2 years I spent at patriot heights have been great. I need continuous care and they provide it even when I give them a hard time. And the housekeepers are the best always talking to me and taking the time to listen to my concerns.
Some residents were very delightful and just overall wonderful people but the environment working with SOME of the workers there was horrific felt as if I was in high school all over again. Got fired because someones gossip, they need to grow up and get a life.
My Dad had an accident a little over a month ago and spent 3 days in the ER then was referred to a rehab/skilled nursing facility to help build up his strength before sending home. He is 93 this week. He spent a month at brookdale and was sent home yesterday. This place is staffed by people with real concern for the welfare of their patients. no place is perfect but I gotta say we were so glad we picked this place for his care. He is in better shape than he was before the accident. Don't want to sound like a fake review but we would recommend this place to anybody. These are the good guys doing what they do for the right reasons!
They don't treat people like humans. Edit Called the 800 number below. Tried to have a discussion with these people. They don't care, and blew me off. We have had 2 meeting with the staff concerning the sub-standard care my father is receiving. The management does not have the decency to show up to meetings they schedule. We have caught them lying several times to us. We have documented these and complained to the state of Texas. They are constantly having staffing issues. There have been 2 nurses terminated due to the treatment of my father. They were stealing his pain medicine, and not giving it to him. They let patients lay in soiled sheets and clothes for hours at a time. They don't feed patients when they are supposed to. They will set a tray of food in front of the patient and come back 1-2 hours later to feed. It should be a crime how bad they treat their patients, oh wait it is. I have filed a complaint with the state of Texas. RUN AWAY FROM THIS PLACE. DO NOT TRUST THEM WITH YOUR LOVED ONES, YOU'LL BE SORRY YOU DID.
Brookdale is very clean and from the cleaning ladies to the head nurse are very respectful and caring. The ladies from the therapy department go beyond there job title's and got me walking again. My nurses our outstanding Mr. Cook and Mr Alton go out there way to make me comfortable. Brookdale is by far a good place.