About Phoenix Mountain Nursing Ctr
Phoenix Mountain Nursing Ctr is a Skilled Nursing provider in Phoenix, AZ. Please click below to get in touch with them.
PHOENIX, AZ 85032
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All Patient Reviews
I used to visit some people here on a weekly basis to help out. Good staff and they seem to have plenty of staff. They people I visited didn’t think too highly of it, but it is a Nursing Center after all. All things considered I would recommend this place for those who are less than capable.
Very clean on exterior and located very close to Paradise Valley Mall, Banks, medical complexes and dining areas. The nursing home appeared very clean and well staffed when I went in to visit people I knew who moved there got rehabilitation.
Typically I do not take the time to write reviews but feel compelled to do so regarding the audacity of this facility. My father suffered from two massive strokes November 2015; due to tremendous problems with the hospitals it was time for him to transfer to a skilled facility. Several places including this one denied my father due to his cussing at nurses and refusals to do therapy. I attempted to call and speak to admissions which I believe his name was "Greg" and explain the situation and see if he could see it from the family's perspective. Me and several family members were having to be at the hospital to ensure my father would receive pain medication prior to him doing therapy because the hospital would forget. Or when the nursing aide pulled his arm so hard it sprained it. The list goes on. To the point I contacted an attorney. Greg was rude, uncaring and shrugged me off. He stated he didn't want to pay for medications for a man like that just to turn around and kick him out. I hung up and ended up crying at another facility because I just wanted somewhere nice where my father could go and get the therapy and care he deserved. Several months later he is now needing to be transferred to long term care because he is not making enough progress and will need 24/7 care. He is a 59 year old man who went from being completely independent to now needing to spend the rest of his life in a long term setting because he can't walk, put his pants on or even lift himself out of bed. Once again we tried to transfer him to this facility only to be immediately denied. The new reason because he smoked pot in the past. Seriously? He can't walk and his brain doesn't function properly anymore because of his strokes but somehow he is a threat or not good enough to be at this facility. Just because my father has a past doesn't mean he doesn't deserve to be treated with dignity, respect and caring. Shame you. I will never recommend your facility to anyone.
My Dad has been there for a few months and it has been terrific. They are staffed well and the care givers and nurses have been great.