About Rosewalk Village
Rosewalk Village is a Skilled Nursing provider in Indianapolis, IN. Please click below to get in touch with them.
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- Physical Therapy Services
- Occupational Therapy Services
- Speech Pathology Services
- Pharmacy Services
- Podiatry Services
- Dialysis Services
- Ventilator Services
- Alzheimers Services
- Head Trauma Services
- Hospice Services
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All Patient Reviews
Unbelievably bad... Get video documentation. Plant a clandestine video recorder. Make formal complaint to Indiana State Department of Health! My brother chose this place because of its location, sight unseen, for his end-of-life hospice care. When the ambulance dropped him off and we checked in, I got a general impression that this facility was pretty bad. His first night there, he tried to get water and pain medication at 2:00 am. He kept pushing his call button, but no staff would respond. He started videoing his situation for over two hours, until approximately 4:30 am when someone finally came to check on him. The person that came to check said that they couldn’t get water or pain pills for him, but someone would be there soon. He asked them just to fill his water jug in the bathroom and they said that they’d be back, but did not return. By 5:00 am he called 9-1-1 and had an ambulance take him out of the facility and back to the hospital. When the fire department and ambulance showed up, they called me (because I am his health care advisor/POA) and asked permission to take him to the hospital. With the FD paramedic, Rosewalk LPN and my brother all in the room on speaker phone, I asked pointed questions of the LPN, only to find out that the facility didn’t even have the pain medication that was prescribed to him in the building to give to him. His total stay was less than 12 hours. I am a chief officer for local Fire/EMS with 38 years of service. I have been in many nursing homes. I have never seen one this bad. Get documentation and file a formal complaint with ISDH!!! They lied about what happened, but the two hour video set the record straight.
My mother in law was put in the bathroom without her oxygen and left there for several minutes with it. The staff is rude and very unpleasant. She tried to explain what was going on and the staff didn't bother to listen and didn't care.
This place is very horrible my father in law is currently in there now. Husband has tried several times to contact administration there and left several messages with no response back .very unprofessional .my husband has tried to get poa paperwork sign on his fathers behalf with having case management escorting my husband out of the building and them saying he is not able to sign paperwork. We have been looking for to move him some where else so he could get the proper treatment that he should be receiving. Please dont take any of your love ones to this place stinks and management is very horrible
My wife was recently in the rehab center for a month. While the staff was helpful and attentive, any requests we made, while passed on to the staff, was ignored by anyone above them. My wife was given 22 units of Lantis when her doctor had prescribed 33. She told that to the staff, but nothing was ever done. As a result, her blood sugar spiked quite often over 400. She says the staff recorded it but nothing was done. She called her doctor and was told they had no control or influence over the center. I received a call in the afternoon last Tuesday and was told that our insurance ran out. I was asked whether we would appeal or leave. We had to leave that day. I asked the person on the phone how much it cost to stay, she didn't know. I asked her to check and call me back. Instead of calling me, my wife was told the price was 220/day. She told me she had one more appointment with her therapist and had to arrange for oxygen. I told her to pay for the next three days if she wished to. She paid the next morning and was THEN told therapy was not included. She was tested for oxygen Wednesday at 1:30 and no one told her the results until Thursday. At that point we were so disgusted that she came home. We were never refunded for the lost day.
My father was placed here for hospice care. His end of life journey was not at all pleasurable @ Rosewalk. Hospice is supposed to be a time of comfort and care from caregivers. My family feels cheated because we did not have a good experience as most families do when they have a loved one in hospice care. The staff is unprofessional, they have tattoos and piercings and look at you like a rival gang member. My family has walked in on our dad in respiratory distress, genitalia exposed, flat on his back with tube feedings running and his face in the bedrails. Each of these accounts were witnessed on separate occasions! Many times, my dad was left in his room with the door shut. He cannot walk or talk. We rely on the staff to make sure he is comfortable during his transition from this earth. My family feels that hospice to Rosewalk means, "We do nothing for the patient". He is clearly neglected! Mr. Link, the administrator is aware. However, his efforts to change what is happening to my dad are not effective. DO NOT SEND YOU LOVED ONE TO THIS FACILITY. SPARE YOUR LOVED ONE!!!!!!!!!!!!!