About Seven Acres Jewish Senior Care Services
Seven Acres Jewish Senior Care Services is a Skilled Nursing provider in Houston, TX. Please click below to get in touch with them.
HOUSTON, TX 77074
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The only reason I give this more than one star is because of the excellent programming with the Activities (bingo, bead making, art, grandparent's day, family activities, wonderful music programs, therapy dogs, and Jewish services). Other than that, there are only a SMALL handful of helpful staff/nurses/aids. The majority of them take a VERY long time to respond to patients needing help. For example, my Grandmother vomited down her chest and arm. I told the nearest staff who was in the hall, and she was not a nurse/aid, so she was not allowed to help with patient care, but she helped me stuff a sheet into her arm to soak up some of it and then she and I told the nursing staff that a patient vomited and needed clean up. I waited in the room 20 minutes with NO HELP. Mind you, they were not all busy with other patients. There were several nurses/aids sitting at the front nurses station. So, after 20 minutes of peeking my head down the hall to see if they were coming, I went down again to ask for help, and explained again (to the same people) that my Grandma was sleeping with vomit on her. The nurse did a half eye roll and asked another aid to go help in room xyz. Finally, after 30 minutes someone came and helped change her gown, her dirty depends, and her wet sheets and blanket (because they had not changed her depends so it had leaked). This is just one example of MANY YEARS of lackadaisical staff. There is very high nurse/aid turnover, and the majority of them (not all) do the BARE minimum, IF THAT. Sadly, from what I've heard, it seems that this may be the norm at most nursing homes, but I have only had experience with this one.
My mom has been there for 6 years in skilled nursing because she's paralyzed on one side after a stroke. She's on Medicaid and there are very few good places that accept Medicaid. We have been happy with 90% of the caregivers including many who have been there the whole time and hug her (and us); the food is excellent, there are lots of activities. As far as lack of response THEY ARE A NON-PROFIT organization doing the best they can. If you can afford a private pay $6,000/mo facility I'm sure they'll be more responsive. For a retired school teacher single mom 17 years post stroke our options are limited and we appreciate the care at Seven Acres!
If I could give less than one star, I would. Sending a bill for my mother with no indication why A YEAR PLUS AFTER SHE DIED THERE should give you a clue about how understaffed they are. And their residents are underserved. Do not recommend.
Penny Baizer Botel
If you like your father or mother or grandparent please don't send them there. Be warned
My great grandmother went here because of her broken knee to get help walking there and they were great while helping her. Good job people! Also a good jukebox (and very loud) with jewish music.