St Paul Health Center

The CNAs are very lazy!! Stay away from this place!! They left my mom in bed till 9 am and never got her up for breakfast, to the bathroom, or dressed!! She’s had Alzheimer’s for 15 years and can’t call for assistance!! They said they were waiting for me to get her up! Horrible place!! Stay away!!

Absolute danger to health and wellness of all patients. DO NOT COME HERE!!! No prescriptions given withen 2 hrs of time designated. Nursing staff overwhelmed. One nurse per floor to care for 20+ patients. Doctor access non-exsistant. Food consists of white bread, processed cheese, jello and cold cuts. No greens. These ppl try to fight obesity on a diet only a first grader could love. Hours required for resolution of medical questions. Tried to explain issuses and literally laughed at.# 1pm feb. 17 2018 God help senior residents unable to ask love ones for help.

Very good place to live if you have to need to recover from the hospital

I spent month here for care and recovery after surgery. They are seriously understaffed. I was given no information upon my arrival- I didn't even know my room number,anything about my medicine schedule, meals, or how to find TV channels until late the following afternoon when a friend visited me and went to the office to get some help. Only then did I see someone- the financial manager who explained how things worked and what to expect. After that, it was still difficult to have a shower (I could not do it alone, and it had to be requested and scheduled). My bed was not changed regularly. Once when I spilled water in my bed no one would help because they were busy serving breakfast. I waited 30 minutes was given new sheets and was trying to put them on my self ( while using a walker). 20 minutes later I was still struggling when my breakfast came and I said I didn't want it that I was trying to fix my bed. Then I got help. They ran out of my pain medication EVERY WEEKEND and it took 8-10 hours to reach the Doctor who then had to call it in to the pharmacy and then wait longer for delivery. When I complained to the management my last week there is was told that I would not longer have to worry about it because I would be discharged before the weekend. It was a depressing, painful, unpleasant experience. The management staff is very cordial on the surface, but they only care about the money. They tried to repeatedly overcharge my insurance. The CNAs and the Physical/Occupational Therapy staff are wonderful. The nurses are mostly foreign and often difficult to understand, and there is only one for an entire floor. The facility is very pretty, elegant really, but behind the scenes it is not good. Anyone staying there needs an advocate who loves them to visit and insure that they are getting the help they need. It is not what it seems there.

My Uncle stayed here before his passing a year ago they are wonderful!!!!