About Swedish Covenant Hospital
Swedish Covenant Hospital is a Skilled Nursing provider in Chicago, IL. Please click below to get in touch with them.
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All Patient Reviews
2 stars because the doctors and nurses we had were all very nice and professional. Minus 3 stars because 4 months LATER the Hospital Billing department STILL cannot seem to get their act together. The hospital billing department is an absolute JOKE. Literally no one will EVER answer the phone. You call when your kids finally fall asleep, no one answers and you leave a message. They call you back 4 days later when it is convenient for THEM. Oh by the way they will send you to collections over a $20 bill balance (what a joke) even though you have tried calling the billing department dozens of times trying to speak with someone. After hearing them insist that they have submitted the bill to insurance(insurance says they haven't received anything at all) we find out that Swedish Billing submitted bill to a completely incorrect insurance number And will NOT even admit their mistake.... but we will send you to collections. Really smart people in charge over there...
We deliver both our kids here and everything went smooth. The nurses and doctors were great and very attentive.
I personally was not a patient at Swedish, however my mom had surgery there twice. Had a great experience each time and everyone we met that took care of us was extremely friendly. I would highly recommend this hospital to anyone who is seeking expert opinions and is looking for a "comfortable" stay.
I went the ER twice over the weekend for severe stomach pains. They could not find anything so they set me up with an appointment the following Tuesday to see a doctor at their pavilion. Considering the excruciating pain, I was begging to see a doctor ASAP. They said they couldn't get me in until the following Tuesday. They also said they couldn't send me home with any medications because of not knowing what it is. Whatever, that's fine. The staff was rude. They were eating and playing around while I was sitting in a hospital bed in pain. Also, they never set me up with the other appointment. They just gave me a phony appt card because when I called the other office they didn't have me in the system. This hospital is so unorganized and not helpful. I DO NOT RECOMMEND this ER if it's an emergency and if you are in uncontrollable pain.
I had a very bad experience while having my second child. The anesthesiologist inserted the epidural at least 5 times on the same spot and at the end of the day it only worked on one park of my body and I could still feel pain on the other part. At the beginning of the c section, I told the doctor that I could feel the touch of the scalpel but he did not believe and wanted to go ahead with the c section untill I screamed when he started cutting my stomach and then they added more anesthesia which totally knocked me out in a procedure that I was supposed to be alert for