The Rio At Mission Trails

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Skilled Nursing  |  6211 S NEW BRAUNFELS AVE, SAN ANTONIO, TX 78223
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About The Rio At Mission Trails

The Rio At Mission Trails is a Skilled Nursing provider in San Antonio, TX. Please click below to get in touch with them.

124 Certified Beds
Does Not Reside In A Hospital
6211 S NEW BRAUNFELS AVE
SAN ANTONIO, TX 78223

Other Nearby Providers

Provider Location

Useful Resources

Services Provided

  • Physical Therapy Services
  • Occupational Therapy Services
  • Speech Pathology Services
  • Pharmacy Services
  • Podiatry Services
  • Dialysis Services
  • Ventilator Services
  • Alzheimers Services
  • Head Trauma Services
  • Hospice Services

Medicare Quality Data

1
Overall Medicare Rating
  based on Medicare quality data
Inspection
1/5
Quality
1/5
Staffing
3/5
RN Rating
3/5

Are you looking for short-term rehab care or a long-term stay?

Percentage of short-stay residents who made improvements in function:


61%
State
68%
National
Percentage of short-stay residents who were rehospitalized after a nursing home admission:

23%
State
22%
National
Percentage of short-stay residents who were successfully discharged to the community:

54%
State
58%
National
Percentage of short-stay residents who had an outpatient emergency department visit:

13%
State
12%
National
Percentage of long-stay residents experiencing one or more falls with major injury:

4%
State
4%
National
Percentage of long-stay residents who self-report moderate to severe pain:


5%
State
6%
National
Percentage of long-stay residents whose ability to move independently worsened:


21%
State
19%
National
Percentage of long-stay residents whose need for help with daily activities has increased:

19%
State
15%
National

Patient Rating Data

3.80
 
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Based on 0 Reviews

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All Patient Reviews

Myrna Robinson


Submitted on Dec 21, 2017

Newer facility, with fully staffed Vent unit. Rehab unit and services are awesome. Dietary Departement have earned 4 consecutive 100 scores from City of San Antonio Kitchen inspections.

who me


Submitted on Jan 26, 2018

I was in my uncle's room during an evening visit and I heard someone cussing, poked out my head and saw Brittney talking with some of her coworkers, with and another visitor standing there too. Brittney was really angry because a senior lady asked her for help changing. Another time, I overheard Brittney complaining when a resident's light came on. There were several lights on during one of my visits, and they stayed on without her or Esmeralda (another CNA) going into the rooms and checking on the patient's requests. Brittney is a very evil person and does NOT need to be there at that facility. She has apparently rubbed her attitude off on her coworker Esmerelda. Both either sitting there playing around, cussing, complaining, or gossiping about other staff member, even gossiping about visitors or family members who visit patients at the facility. All while patients, some who cannot walk or talk, are pressing their assistance button and waiting for help. Although, I have not heard Esmeralda cuss, she has a very bad and unfriendly attitude towards the residents. God forbid any residents die while waiting for help, because after I timed it, it was more than an hour before they addressed the lights. That's usually about the time rigor mortis sets in after death and is unbelievably sad. If not them two can anyone else have gone in to see what was needed? These two lady's as well as a couple more of the CNA's need to understand that they are working at the HOME of many residents. Each and every resident deserves respect, care and attention. The Rio is their home and all staff members are being paid to ensure all residents are cared for in a respectful, and timely manner. There are very few but great staff members but these two I have discussed are definitely the bad bananas who are ruining the rest of the bunch. And these lady's are in the hall of the 300s where my loved one lives. So I can only imagine and pray there isn't anyone else. I STRONGLY suggest, better hiring process to ensure only the best staff is chosen. Training classes need to be provided to help with hospitality, ethical and professional behavior. Maybe during some of the training, staff needs to be put in situations where they are unable to self help to understand what many of these patients are going through, and how it feels to be fully dependent of others in order to survive. That way they think twice before getting upset or choosing to put the resident's needs on the back burner. CNA's need to be monitored more, maybe audited by having secret/surprise visitors who report to upper management. I also feel it should be mandatory for all staff to acknowledge and greet visitors and ESPECIALLY RESIDENTS when passing to make them feel welcome and at home. There are some residents who do not have visitors. I am constantly noticing my family's special requests for my family member who resides there that he/she needs in order to survive. They are very basic requests that we listed while nurses are not able to be there every second, but are very much needed since he/she cannot fully function without these requests. And if myself, or my brothers, did not visit on a regular basis, I am not sure how my loved one would have been able to obtain what he/she needs without one of us getting or doing things he/she needs. It is as if sometimes we have to drive there just to do the job of these few lazy people. One thing I can mention is a chair that keeps being rolled into the bathroom of one of the rooms. And one of the residents who has a wheelchair, cannot use the restroom because that chair keeps being rolled into the bathroom over and over again. So the resident has many accidents and feels degraded after the situation keeps happening. In order to keep myself and my family member anonymous and safe from retaliation, I do not want to disclose or answer any questions personally. But I feel if these things are addressed, the facility has a better chance at succeeding with providing the best care for patients like they are claiming to do in their profile.

Jose Urano


Submitted on Jun 8, 2017

Jennifer is the best MDS coordinator ever, I'm glad they are taking good care of my grandparents. They love it there!

Urano


Submitted on Mar 6, 2018

Vanessa Rucker


Submitted on Nov 25, 2017

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