About WILLOW TERRACE NURSING AND REHABILITATION CENTER
WILLOW TERRACE NURSING AND REHABILITATION CENTER is a Skilled Nursing provider in Philadelphia, PA. Please click below to get in touch with them.
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All Patient Reviews
One star is too much. Unprofessional staff and the place looks terrible. If my family hadn’t been there all day they would just leave her in the bed all day. The social workers did absolutely nothing to aid us before my loved one was discharged. Waste of money.
This place doesn't deserver not one star! the workers are lazy I had to tell them to clean my grandmother bathroom because someone left poop all over my grandmother toilet. They don't answer the call bell so you laterally have to walk out in the hall to get help. They make them people sit in the dinner room all day long because they're under staff. They don't have any activities for them. this place is VERY neglectful and need to be investigated.
This facility neglects those they should be caring for. Does not even deserve 1 star because they don’t know the value of human life!!
One star (you have to select something before rating) ZERO STARS IS WHAT THEY DESERVE!) and is no where near earning! Willow Terrace is a place of unsatisfactory! The staff is UNORGANIZED - UNCARRING- UNPROFESSIONAL - the worst in healthcare for anyone that needs extended care or therapy! If you are thinking about placing wheather it’s your mother-father or anyone you love — you BETTER be ready to do their job yourself! (You need a STRONG family support team) to come in and check daily on your family member. ) we were there every day! I have never in my life seen a place of business where people JUST DOn’T CARE! The facility is dirty- the rooms are DIRTY. The workers are rude and disrespectful! This facility needs to be reported of poor Social Services!! The so call social workers are LAZY and last minute with with all paper processing and do not return calls AT ALL! Until it time to talk money! With all that said my mother was a patient and if it were not for my family she would still be there with no care or attention. We had to demand attention and care for my mother. On her day of leaving her discharge nurse (LPN) rushed and was abrupt as if we were disturbing her day! Nothing was ready for the discharged process. I am going to look further into contacting the lead of this facility to further complain of my mothers stay and especially with sending her home without medical equipment (which she needs to walk with) which should have been ordered with the required 28 Day notice prior to her leaving! This was a VERY disappointing experience from admissions director and though the entire medical staff. DISGUSTED! Bypass this place. WARNING!
The service is unbelievably horrible and It looks horrible. My mom has been in there for 2 day so far for rehabilitation and the first day my mom had to put the nurse in her place with her stank attitude. No one checks on her regularly to see if she needs anything. This is the most unprofessional place ever. Mom will not be staying there for the recommended time. We out this whole in the wall!