Haven Of Phoenix

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81% Rating What's this?
Skilled Nursing  |  4202 NORTH 20TH AVENUE, PHOENIX, AZ 85015
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Services Provided

  • Physical Therapy Services
  • Occupational Therapy Services
  • Speech Pathology Services
  • Pharmacy Services
  • Podiatry Services
  • Dialysis Services
  • Ventilator Services
  • Alzheimers Services
  • Head Trauma Services
  • Hospice Services

Medicare Quality Data

5
Overall Medicare Rating
  based on Medicare quality data
Inspection
5/5
Quality
5/5
Staffing
2/5
RN Rating
3/5

Are you looking for short-term rehab care or a long-term stay?

Percentage of short-stay residents who made improvements in function:


66%
State
68%
National
Percentage of short-stay residents who were rehospitalized after a nursing home admission:

22%
State
22%
National
Percentage of short-stay residents who were successfully discharged to the community:

63%
State
58%
National
Percentage of short-stay residents who had an outpatient emergency department visit:

12%
State
12%
National
Percentage of long-stay residents experiencing one or more falls with major injury:
Not Available

Percentage of long-stay residents who self-report moderate to severe pain:


8%
State
6%
National
Percentage of long-stay residents whose ability to move independently worsened:


20%
State
19%
National
Percentage of long-stay residents whose need for help with daily activities has increased:

14%
State
15%
National

Patient Rating Data

4.30
 
4.50


Based on 3 Reviews

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All Patient Reviews

Emma Najera


Submitted on May 18, 2018

This facility is Awesome! All the staff is friendly as well as most of the patients. I’ve had a family member here for a little over a year and the staff has done nothing but provided the best care they can for him. They’re currently celebrating ‘Nursing Week’ and have included the patients in the activities which is mind blowing. In my personal opinion if I could rate Haven of Phoenix any higher I would! I recommend this facility for anyone!

Adam Brake


Submitted on May 18, 2018

5 Star CMS rated building with a 5 star staff! They'll go out of their way to make sure you are comfortable. Plus, the variety and taste of food can't be beat! If I could give more than 5 stars, I'd give 83 1/2. This is the place to be!

Lexee Traasdahl


Submitted on May 1, 2018

This place is amazing! The nursing staff is so friendly and helpful and the therapy team is energetic and great at what they do. Cheerful atmosphere. Definitely 5 star care.

Cynthia Arvallo


Submitted on May 17, 2018

I have a relative that has been at Haven of Phoenix for one year now. For the first few months they did take good care of him after alot of meetings and inquiries because of UTI's, no showers, dirty beds and CNA not checking up on him. He is now in the hospital with a pressure/bed sore on his ankle and heal that doctors now want to amputate his foot because of a infection in the bone. The wound nurses Mary and Sage did not do a good job in evaluating the sore and now he may loose his foot because of their lack of care and knowledge. I would think twice about bringing your loved one there.

Ken Funderburk


Submitted on May 4, 2018

I spent 3 wks there, and had a good experience overall. My diet is different, but Chef John accommodated me throughout my stay. The director, Nigel, helped resolve other issues. I had good communication with Adam, Casey and Alex (the "intake" lady). But I will especially miss My therapist, Anaisa McGlory, who tortured my fractured pelvis while I tortured her with my never-ending stories... Okay, almost 5 stars.

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